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NAN Optipro HA - What has changed with this new NAN SUPREMEPRO H.A. formula?

Replacing NAN OPTIPRO H.A., NAN SUPREMEPRO H.A. is our most advanced formula which now contains 5 types of Milk oligosaccharides in a proprietary blend - 5-MO Complex™. We are the first and only formula with 5-MO Complex™.

 

Other improvements include optimized level of Gentle OPTIPRO H.A. Protein, 2.5 times increase in DHA & ARA, while we continue to provide our extensively studied BIFIDUS BL Probiotics and other key nutrients to nourish your child's every possible.

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NAN Optipro HA - What is GENTLE OPTIPRO

Gentle OPTIPRO H.A. is the improved version of OPTIPRO H.A, with the level being optimized. The Gentle OPTIPRO H.A. in our NAN SUPREMEPRO H.A. is our exclusive, optimized protein blend obtained through a special treatment that breaks down the milk protein (partially hydrolyzed protein), making it easy to digest and hypoallergenic (reducing the risk of allergies). Do note that not all partially hydrolyzed protein are the same.

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NAN Optipro HA - Is NAN SUPREMEPRO H.A. sold in Singapore

Our new NAN SUPREMEPRO H.A. sold in Singapore is from Switzerland and has been made specifically for Singapore market, It is different from the formulation sold in Australia and Malaysia. Our formulation provides 5-MO Complex, as well as one of the highest levels of DHA and ARA among growing up milk brands in Singapore. Our formulation is Halal-certified, sucrose-free, and is officially distributed by Nestle Singapore with high quality checks, controlled and monitored logistics chain.

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NAN Optipro HA - How do I make the transition from old to the new formula?

Our new formula is safe for your baby, so is switching from one formula to another is safe. However, some babies may detect slight changes in taste or experience gastrointestinal issues when the transition is immediate. This is normal and symptoms should be minor and temporary.

 

Please be guided by your baby. They adapt better when changes are introduced gradually. You can start by alternating between the old and new formula, gradually replacing 1 feed per day and slowly increase the number of new milk feed. This will give your child’s digestive system time to process and gradually get used to the new formula. If your child is not tolerating the change, please slow down the transition as some babies may take up to 2 weeks to transit.

 

We recognise that changing your baby’s formula can be stressful. Read here to find out more about managing transitioning. If you have further questions, you can contact us at 800 601 1633 or email us at Baby.Club@sg.nestle.com

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Rewards Program - How do I earn Rewards Points?

You earn 1 Nestlé Baby Club Rewards Point for every S$1 spent on participating Nestlé Nutrition products from participating retailers. This is calculated based on net purchase value after trade discounts, per receipt value, and rounded down to the nearest Rewards Point.

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Rewards Program - How can I be eligible for this Rewards Program and what are the eligible Nestlé Nutrition products?

The Rewards Program is applicable to Nestlé Baby Club members who have purchased the following participating products from participating retailers:
 

Growing up Milk:

  • Nestlé NAN OPTIPRO 3 (850g or 1.6kg)
  • Nestlé NAN OPTIPRO H.A. 3 (800g)
  • Nestlé NAN OPTIPRO 4 (850g or 1.6kg)
  • Nestlé LACTOGEN 3 (1.8kg)


Nestlé CERELAC Infant Cereal

  • Nestlé CERELAC Infant Cereal BL Rice (without milk) (225g)
  • Nestlé CERELAC Infant Cereal Brown Rice & Milk (350g)
  • Nestlé CERELAC Infant Cereal Rice Milk (350g)
  • Nestlé CERELAC Infant Cereal Rice & Mixed Veg (250g)
  • Nestlé CERELAC Infant Cereal Rice & Mixed Fruits (250g)
  • Nestlé CERELAC Infant Cereal Wheat Honey Dates (250g)
  • Nestlé CERELAC Infant Cereal Oats, Wheat & Prunes (250g)
  • Nestlé CERELAC Infant Cereal Multigrain & Garden Vegetables (250g)


GERBER® Baby Food and Snacks

  • GERBER® Baby Food and Snacks
  • GERBER 1st Foods Applesauce
  • GERBER 1st Foods Prunes
  • GERBER 1st Foods Carrots
  • GERBER Apple Pear Juice
  • GERBER Apple Juice
  • GERBER Puffs Banana
  • GERBER Puffs Blueberry
  • GERBER Puffs Peach
  • GERBER Puffs Strawberry Apple
  • GERBER Organic Puffs Apple
  • GERBER Organic Puffs Fig Berry
  • GERBER Organic Puffs Cranberry Orange
  • GERBER GRADUATES® Yogurt Melts Strawberry
  • GERBER GRADUATES® Yogurt Melts Mixed Berries
  • GERBER GRADUATES® Arrowroot Cookies
  • GERBER Organic Cereal - Rice
  • GERBER Organic Cereal – Oatmeal
  • GERBER Organic Cereal - Oatmeal Banana
  • GERBER Organic Cereal - Oatmeal Millet Quinoa
  • GERBER Cereal - Rice Banana Apple
  • GERBER Cereal - Oatmeal Peach Apple
  • GERBER Lil’ Bits Cereal - Oatmeal Banana Strawberry
  • GERBER Lil’ Bits Cereal - Whole Wheat Apple Blueberry
  • GERBER Hearty Bits Cereal - Multi Grain Banana Apple Strawberry
  • GERBER Organic Lil’ Crunchies - White Cheddar & Broccoli
  • GERBER Organic Lil’ Crunchies - White Bean Hummus


The Rewards Program excludes all starter and follow-on formula (0-12 months).

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Rewards Program - How do I know how many Rewards Points I have?

You can check your Rewards Points balance by calling our 24-hour Rewards Points Interactive Voice Response System at 6411 9797. You may also check your monthly email statement.

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Rewards Program - How can I credit my Rewards Points?

Submit a clear photo or scanned copy of your receipt via email to NBC.Rewards@sg.nestle.com within 1 month of purchase date. Please include the following information:

  • Member’s registered full name
  • Member’s registered mobile number
  • Member’s registered address

Clear photo or scanned copy of whole receipt should include:

  • Name of retailer
  • Receipt or Transaction number
  • Purchase Date

For online purchases, submission of documents should be within 1 month of delivery. Payment and delivery confirmation must also be presented.

Receipts that are unclear or defaced will be deemed invalid, and no Rewards Points will be credited.

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Rewards Program - When do my Rewards Points expire?

All Nestlé Baby Club Rewards Points expire 2 years (24 months) from the month which they were earned.

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Rewards Program - How long will it take to process my redemption request?

Please allow approximately 3 working days for the processing of your redemption request.

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